Return of Faulty Goods

If there is a fault with your product within 12 months of delivery (or other defect with your order), we will normally offer a prompt repair, exchange or refund. We will always offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery.

To qualify for a refund or exchange the product must be:
In otherwise “as new” condition; and This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.

To be assigned a Returns number, e-mail us at returns@shop4accessories.co.uk or by phoning us on 01782 377600

Please arrange for return delivery to the following address:
1SM Ltd
6-9 Millbank Street
Stoke on Trent
Staffordshire, ST3 1EX

Please note that we cannot accept responsibility for items lost in the post without proof of postage. We advise all customers to use recorded delivery where possible.

                                                                     If you need a returns form, just click HERE